Frequently Asked Questions

How does your company work?

Placing an order with is one of the easiest ways to academic success. You just need to fill in our order form, provide your payment, and wait until your paper is finished before the deadline you specified.

If you have detailed order instructions and can upload relevant materials for your paper, you can start the process of placing the order with us. Now let’s look closer at how the whole process works.

  1. You fill in and submit the order form and complete your payment.
  2. If you have any questions or concerns while sharing the details of your paper with us, please, use the “info” tab next to every name listed in the order form. You will see detailed recommendations on what information you need to provide. Once you are done with the order form, you will be automatically redirected to your personal account page, where you will be able to monitor the progress of your work, provide additional materials, and communicate with the administrator and the writer.
  3. We will assign a personal writer to work on your paper.

Our professional administrators will choose the most suitable writer to work on your order. If your writer needs some specific literature or software to complete your project, please, mention this fact, when you are placing the order.

I have chosen the wrong academic level (urgency, order type, number of pages, number of sources, etc.). Can I make some changes in my order form?

Unfortunately, when the order form is submitted, you are not allowed to edit it. However, our support managers may make such changes to the order, and they will update it by the request with any of additional information. Please note that the price for your order will be recalculated based on new guidelines. In case of additional charges, you will be notified about it.

Can I add more pages to my order?

Yes, it is possible. You will need to place an additional order compensating the number of pages that should be written. To do it, you need to go to My Orders in your personal account. If you are having any difficulties with this process, you need to contact our support agents and ask for assistance.

When will the writer be assigned to my order?

Once we find an appropriate volunteer to work on your task, the order status will be changed to “Processing” and you will see the personal writer’s ID in your order details.

I would like to receive a draft for my paper. Can I order it at your service?

Yes, all our customers are provided with such an option. Pay attention that it requires additional payment. If you decide to purchase a draft, it will be available to you within 50% of the deadline timed out.

I would like to request a revision but my free-revision period has expired. What should I do in this situation?

In case you would like to send a late revision request, you will need to place a new order at our service choosing a Revision type of assignment.

Can you assist me in my coding project?

Since our company is a writing service, we provide our customers with writing assistance only. If you need help with coding, programming, or application development projects, you may refer to the services which are specialized in the mentioned field.

Will I receive notifications from your team?

Yes, our system will send an automatic email at any important stage of our cooperation. Besides, you may get notifications through message systems, calls, or SMS.

If I choose a supreme level of quality, should I pay for a preferred writer as well?

The supreme level of quality is a guarantee that your order will be urgently assigned to one of our top 30 writers, who will have sufficient expertise and background in your research field. Besides, this quality level allows our customers to receive detailed plagiarism reports on their orders. In case you are willing to work with your preferred writer, you will need to choose our Preferred Writer’s option when placing the order and which will allow you choose among the writers you are willing to work together with. The managers of our Writing Department will make sure to assign your Preferred writer as soon as possible so that you could be confident that your paper will be written professionally.

I don’t want to let you know my phone number. Why am I supposed to do that?

Although it is not obligatory to provide us with your phone number, it will greatly facilitate our cooperation because it will enable us to reach you in case of any clarifications needed.

How can I know that my paper is edited and proofread?

We provide our customers with VIP services, which guarantees them a few extra options. One of these options allows our customers to have their papers proofread by professional quality assurance managers. All you need to do to have extra editing is to choose the appropriate VIP service when placing the order and it will be added to the total price.

How can I know that the writer is working on my assignment?

You can either do it manually or check your order status with one of our support managers. If you want to do it on your own, you need to go to your account and choose the necessary order. If the order is in our system but the writer is not assigned, it has the status “New.” Once the appropriate expert is found, the order will have a “Processing” status. Finally, when the order is completed, the status will be changed to “Completed.” Communication with the support manager is much more convenient because it will not only help you figure out if the writer is assigned but also clarify many other details.

What are you responsible for?

As a customer-centered writing service, we take full responsibility for providing our customers with well-written and plagiarism-free papers within the deadlines allocated. Besides, our support managers are ready to address your needs 24 hours per day.

Are you able to help me with a challenging assignment?

In our team, we have writers, who specialize in a wide range of academic disciplines. As such, no topic or assignment would be too difficult for our writers. No matter if you would like to order a simple high-school essay or an undergraduate thesis paper, we will tackle your task professionally. Also, if you are not sure if we can handle your task, you may ask our support managers to double-check with the writing department managers if the task is manageable.

Where can I see my final paper?

The easiest way to get your paper written by one of our experts is to log in to your personal profile, go to My Orders – Completed Orders. Then, you will need to click on the ID of the order you want to download. If you experience any problems with downloading your paper, you will need to get in touch with our support managers and they will gladly do it for you.

Can my writer purchase a book necessary for my assignment?

According to our policy, our customers are supposed to upload all the materials necessary for completing their orders on their own.

I am trying to submit my order form but the system is loading. What am I doing wrong?

You need to refresh a page and make sure you are not attaching big files. Our system has restrictions, which do not allow our customers to attach big files to the system. Try to submit an order form without these files. Then, you will need to send all the necessary readings to our support team and we will forward them to the writer working on your order.

I have mistakenly set the wrong deadline. Can I cut it somehow?

We always deliver our papers within the time frames allocated by our customers. If you would like to get your paper earlier, you will need to compensate for the price difference. To find out the amount of compensation that should be placed, feel free to get in touch with our support managers.

Can the price for my order be negotiated?

Although all our prices are stable, you can always contact our support managers and discuss special offers guaranteed to our customers. You should know that we have a great discount system at our writing service, which allows our customers to economize their savings by placing more orders with us.

The order form cannot be submitted. What is the possible problem?

Most probably, you are trying to upload big files to the system. Try to refresh the page and submit the order form without them. Once the order is placed, you will just need to send your files to our support managers and they will kindly send them to the writer working on your order.

When will I get my order?

When placing an order, you are supposed to choose the deadline. Being responsible and result-oriented, we will stick to your deadline and deliver your paper right after the deadline’s expiration. Also, you will receive an email alert notifying you that your paper is ready.

Can I check if my assignment can be completed before placing the order?

Certainly, you can do that. You will need to send your instructions to our support managers and they will forward them to our Writing Department. As soon as our managers will get an affirmative reply, you will be notified about it.

I have already done a part of my work. Can you finish it for me, please?

Yes, sure. If you want us to complete your paper, you will just need to provide us with the detailed instructions and upload the paper that should be extended. In case of having any questions, don’t hesitate to get in touch with our support managers through live chat.

Is there any way I can check if my paper is original?

When you order our “The Plagiarism Check” VIP option, you will receive a link for the plagiarism check in your account. Once you click on the link, you will be redirected to the newly created account of where you will be able to check your paper up to 1000 words for plagiarism.

What about confidentiality?

When you are submitting the order form to our company, you will have to provide some personal information, including your name, email address, and phone number. Nevertheless, you should know that every time you use, all services are provided confidentially. Your personal information will never be disclosed to any third party. However, you should also do everything possible to protect yourself from the risks of fraud. Please, don’t talk to those who say they work at and call you from an unknown phone number. Moreover, don’t forget that our service representatives will never ask you to share your personal credit card information on the phone. You only need to provide this information when you are placing your order online. You will receive a confirmation letter from stating that we have received your payment. If you still need more information, please, go to our Privacy Policy page.

What about your prices?

You might have probably noticed that the prices we charge are somewhat higher than the average prices across the industry. The main difference is that with you receive individualized high-quality service. When you need an exclusive paper and personal attention, this will definitely make a difference. Don’t try to order papers from the companies that charge less than $10 for every page of their work. Just think, will a professional and experienced writer be willing to work for less than $7 per page? Most probably, the paper you get from these companies is just a standard piece of writing, and not an exclusive essay, research paper, or term paper you have been looking for. It is also possible that your essay will be resold to the existing online essay databases. You may end up having a paper that was crafted by some unprofessional student with poor language skills. At, we do not resell essays, and the price you pay for our services is just enough to guarantee exceptional quality and professionalism of every essay.

What about the writer’s credentials and degree?

We have a team of professional writers, who hold numerous academic degrees, from Bachelors to Ph.D.’s. Every writer works in a particular field of specialization. In this way, we find it easier to choose the most suitable writer for your project. We also carefully investigate each writer’s skills, credentials, experience, and commitment to quality work, according to the following criteria:

  • Professional and academic experience;
  • The results of the application essay and the online English test;
  • The scores and results earned in a particular field during the whole period of cooperating with;
  • Whether or not the writer is available to work on a specific order.

What if I want to speak to the writer who is doing my paper?

You can always communicate with the writer. Just use your personal account area to send messages to the writer or administrator. You will also receive email notifications every time you get a new message from the writer. Nonetheless, you are responsible for checking your personal account intensively, just to avoid any misunderstanding with the writer.

Are there any risks of plagiarism?

All papers are original and written from scratch. We have a state-of-art plagiarism system that can easily identify all instances of plagiarism in any work. In distinction from the traditional anti-plagiarism systems, your paper is not stored in any public databases. As a result, every time we check your paper, it is safely carried in our hands, and you receive a unique and exclusive product crafted according to your instructions. Each paper is accompanied by a “plagiarism-free” guarantee, meaning that it is always checked for uniqueness and exclusivity, before it is sent to you.

What format do you follow?

All papers follow the same academic format: 12-point font, Times New Roman, 1-inch margins on all sides, double-spaced, 300 words per page. If the format of your paper differs from the standards accepted by our company, please, do not forget to include these requirements in the description of your order.

When will you finish my paper?

When you order a paper from, you will be able to set the most suitable for you deadline up. This way, you make your own choice on when your paper should be completed. The deadline is calculated automatically, starting from the moment your payment has been processed in our payment system.

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